However, supporting users at their desks still has its place. A user might need hardware configured, or the service desk can’t remote onto a user’s machine. Or sometimes, users just need the personal touch and reassurance that comes from seeing someone face-to-face.
Accredited, experienced staff will support your users on-site, and they will work hard to get your users back to full productivity as soon as possible.
What type of companies would benefit from our desk-side support service?
Our desk-side support service gives you the following benefits: